Privacy policy

1. Data controller

Restaurante Grill Regina (hereinafter the “Controller”), located at Carrer d'en Toni Costa, 6, 07660 Cala d'Or, Mallorca, Balearic Islands, and contactable at admrestauranteregina@gmail.com, undertakes to protect users' personal data in accordance with the General Data Protection Regulation (GDPR), Regulation (EU) 2016/679, and Spanish Organic Law 3/2018 (LOPDGDD).

2. Data collected

Through our contact and booking channels — WhatsApp, telephone or email — we may process the following customer data:

• First name and surname
• Telephone number
• Email address
• Booking details: date, time, number of guests, special dietary requirements or coeliac disease

3. Purposes of processing

The data provided will be used exclusively to:

• Manage, confirm and fulfil table booking requests or takeaway orders.
• Respond to enquiries, requests for information or comments submitted through our official channels.
• Comply with legal obligations applicable to restaurant services and invoicing.

4. Legal basis

The legal basis for processing your data is your express consent when contacting us or requesting a booking, as well as taking pre-contractual steps or performing a contract for the provision of restaurant services.

5. Data retention

Data will be retained only for as long as strictly necessary to fulfil the purpose for which it was collected and to establish any liabilities that may arise from that purpose and the processing of the data.

6. Recipients

Data will not be disclosed to third parties unless expressly required by law or essential for managing the service.

7. Your rights

Everyone has the right to obtain confirmation as to whether Restaurante Grill Regina is processing personal data concerning them. Data subjects have the right to:

• Access their personal data.
• Request the correction of inaccurate data.
• Request erasure when the data is no longer necessary for the purposes for which it was collected.
• Object to or restrict the processing of their data.

You may exercise your rights by emailing admrestauranteregina@gmail.com and stating which right you wish to exercise.